I'm Niklas Stephenson, a entrepreneur, and dabbler in product leadership for founders.

This is where I write about my experiences and thoughts on product leadership, entrepreneurship, and building software. My small corner of the interwebs that is not guided by algorithems. A strange mix of thoughts and feelings on our crazy industry.

Product vision should never be the company vision

October 16, 2024

Multiple times in my roles as a product leader and in my coaching of other leaders, I have met the expectations of The Product Vision, the one document that should be the north star of our company, the document that we expect to show us a path towards a future so great that we have not been able to deliver it yet.

Break process

October 04, 2024

When writing about product leadership, it’s easy to write about the process—the stuff that is easy to visualise and express. But the truth is that we only have processes to facilitate the lowest denominator of creativity in a team. We would have no processes if we had better ways to innovate as a team.

Seasons in life

September 13, 2024

I am often asked about when I am going to start a startup again and why the hell I am working for someone else instead of myself, and I know that a lot of former founders are getting asked the same when applying for jobs, heck even getting rejected due to worries about how long they are going to stay in the role. "What is your commitment? Are you not just going to leave us in a few months to go and start a new company???".

Thoughts on a four-day workweek

September 09, 2024

For the last year, I have worked at AutoUncle, which runs four-day workweeks, and I wanted to share my reflections a year in.

Reflection on Founder Mode from a former founder, now hired manager

September 03, 2024

I had to read the post three times before I went from feeling pissed on by Paul Grahams’s lovely directness to reflecting on my journey from founder to manager (VP Product and Engineering), how my management style has been influenced by Manager Mode and how many founders I have seen struggle with the wasteland between Founder and Manager mode.

Shaping every day

September 03, 2024

In Shape Up, a common mistake is to shape only when doing cooldown. “Cooldown is too short; I don’t have time to shape!" is a common complaint when introducing Shape Up into a product organisation.

There should be no Junior Product Managers

August 23, 2024

Stop hiring junior product managers, you need to hire senior people and help them grow into leadership roles.

Shape Up and OKRs, a great couple or a disaster?

August 14, 2024

Shape Up is a fantastic framework for expressing opportunities and deciding what bets you want to place. Over the last few years, I have used multiple variants of Shape Up and helped a handful of companies implement the parts of Shape Up that fit their organisation.

Empowered Shape Up

October 28, 2022

Shape Up is an awesome, practical, and pragmatic introduction to the process surrounding product management. It offers great tools to describe and prioritize what to build and when. However, it also describes power dynamics that will slow you down and potentially kill your team’s motivation. It will also lead you to build the wrong features as you scale.

Duel-track Shape Up

January 25, 2022

Lately, I have talked to a lot of people about the shaping process of Shape Up. A common misunderstanding most have is that writing pitches are something you do in the last days leading up to the betting table, nothing could be more wrong.

Fear of the truth

March 10, 2021

When you start a company, it quickly becomes a big part of your identity. For many years, I was "Niklas from Firmafon". I had friends I met through the startup journey that only knew me due to my company.

Shiny new object syndrome

September 23, 2020

Yesterday I talked to a candidate who was considering applying for a developer role at Legal Monster , he could not understand why we did not apply ML/AI to solve problems.

Thoughts on code

April 08, 2019

What should code be?

Stop taking advice and do the job yourself

January 02, 2019

It's a little bit ironic to write a blog post with advice that asks you to stop taking advice, but here we go.

Related posts, as a network

December 29, 2018

One of the awesome things about Medium is that you get a blogging platform with a build in audience, you don't need to build your own from the ground up. It's hard work building an audience on your blog, I am doing it right now, and it takes a long time and requires a lot of grid.

Slacking on Slack

December 28, 2018

Slack seems to be the tool all companies need if they want to be a real tech company. Email is dead, and real-time group chat is required to be cool.

The missing link in SaaS

December 28, 2018

One thing I liked about the good old days of desktop software was that applications always created a physical file on my local desktop. That file I could copy, share and open with other application as I wished.

Poof and your product is gone

October 01, 2018

Last week I talked with a startup that had struck a deal with a tech company, for a percentage of the startup the tech company would build their product.

Choosing Ruby on Rails is not a technical decision

August 30, 2018

You should just go with Rails.

The trench

August 15, 2018

It's now a few months since I left Trustpilot to start a new company together with my great friend Søren. It's 8 years since I last spent time only focused on such an early adventure.

How to relax your mind

May 12, 2018

Through my many years as an entrepreneur, one of the hardest things to deal with is the constant flow of thoughts. Your girlfriend were speaking to you, but all you were thinking about was that one support case that were hard to solve. I remember when my mother turned 50, but all I could think about was how I would be able to pay the bills next month.

What great product managers do and don’t do

January 25, 2018

A while ago, an old friend asked me, “What do great product managers do?” More importantly, he asked, “What don’t they do?” That’s a huge question. In fact, we could talk hours about this…

Should we build what sales asks for?

December 19, 2017

The other day, one of our product managers at Trustpilot came to me with a question: "Should we build what our sales team is asking for?"

Team quarterly plans

September 26, 2017

At Trustpilot, we are 550+ people across 7 different offices all over the world. When we set OKR's for a product team it's often hard for the entire organisation to understand why we are focusing on one area and not another.

The roadmap is dead

September 13, 2017

Long live the roadmap

A successful product team

September 10, 2017

Its hard to describe our full process at Trustpilot in an easy to read blog post, it would take words enough to write a full book, not because it's complicated, but because it's different.

A product managers reading list

September 05, 2017

I often talk with startups and product managers from larger companies about how we work, how they work and how we would all love to work. Often in our talks, their dream process and workplace is quite close to how we work at Trustpilot. Our conversations are often short and not really in depth so I leave them with a list of books and blogs to read, my full list is long, but below is a list of four books that are must read for all product managers and everybody working in a product organization.

Should we invest more in it?

August 18, 2017

As basic as it gets

Why I hate app agencies

July 25, 2017

I often mentor early-stage start-ups on how to validate, test and pitch their ideas. I talk to almost everybody who contacts me even if I think their ideas sound like bullshit. I don’t know what really works and what doesn't, but I help the founders (often pre-start-up) with ways to validate their ideas without them having to build any real products.

Leading Product Managers

July 24, 2017

Throughout my career I have always been involved with product management in one way or another. I also have had various roles in leadership, but in my current role as VP of Growth at Trustpilot it’s my first time combining the two, leading product managers.

Frame your problem or idea with an Opportunity Canvas

July 17, 2017

When you as a product manager is working on a business problem there are so many factors to consider that it some times can be hard to get a holistic view of what the problem is, what solutions are out there and how its going to impact your business.

Learning from user interviews

June 26, 2017

We do a lot of user interviews at Trustpilot. Our consumer-facing team speaks to users that write, read and share reviews on Trustpilot.com, and our business-facing teams talk with companies that use Trustpilot. From January–May 2017 alone we’ve interviewed 102 participants.

How do we test it faster

June 23, 2017

We need to test faster then lightning speed.